When is the delivery time?


Stock orders are fulfilled within 7–15 days; for OEM and ODM orders, the exact timeline depends on the specific situation.

Could you provide a sample? And how will the costs and shipping fees be handled?


We’d be happy to provide you with samples for testing and evaluation. For our standard products, samples are free of charge, though you’ll need to cover the shipping costs. The sample shipping fee will be calculated based on your location and the shipping method you choose—and we’ll provide you with a detailed breakdown once your sample request is confirmed. If your subsequent order reaches a certain amount, the sample cost can be credited toward your purchase. Please note that custom product samples may incur a fee, which will depend on the specific customization requirements.

What is the product price? Could you please provide a detailed quotation?


Product prices may vary depending on factors such as product specifications, purchase quantities, customization requirements, and market fluctuations. You can check the base price range on the product page of our website. For an accurate quote, please provide detailed information about your specific needs— including product specifications, order quantity, and target market—via online chat, email, or phone. We’ll promptly prepare a comprehensive quotation for you, outlining the unit price, total cost, any applicable discounts based on order volume (if available), and a breakdown of all other relevant fees.

Is there room for negotiation on the price? Are there discounts available for bulk purchases?


We always adhere to the principle of mutually beneficial and win-win cooperation, and we will carefully consider reasonable price requests. While prioritizing product quality and service excellence, we’re pleased to offer attractive discounts for larger purchase volumes. The exact discount rate will depend on factors such as order quantity and product variety—feel free to discuss these details further with our sales representatives. We’ll do our best to provide you with a competitive pricing solution.

What payment methods do you accept?


We accept a variety of internationally recognized payment methods, including T/T (Telegraphic Transfer) and L/C (Letter of Credit). T/T payments are convenient—simply transfer funds according to the bank account details we provide. Alternatively, L/C payments ensure transaction security through bank-backed credit, and we can accommodate irrevocable sight letters of credit. Additionally, for select long-term, stable partners who have been thoroughly evaluated, we may discuss other suitable payment options, such as PayPal, though these would ultimately depend on the specific circumstances.
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